Help with the app
For trouble signing in, alerts that aren't arriving, or anything else that isn't working in Moxi Bookings, contact Moxi app support at hello@thisismoxi.com or (904) 333-5790. Tell us which business you work for and what you were trying to do.
Can't sign in yet? Your staff account is created by the business you work for. If you're new, ask your manager to add you.
Not getting alerts? On your iPhone, open Settings, tap Notifications, choose Moxi Bookings, and make sure Allow Notifications is on.
Questions about a booking
For questions about a specific booking, a customer, your schedule or your role, contact the business you work for. They manage their bookings and staff accounts. Moxi supports the app itself.
Privacy and account deletion
How the app handles information is explained in the Moxi Bookings Privacy Policy. To have your staff account and its data deleted, ask the business you work for, or email hello@thisismoxi.com.
Need a hand?
Just ask
Email hello@thisismoxi.com or call (904) 333-5790 and a real person will answer.
